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Billing Information

Hospital Expenses

Shortly after your discharge, the hospital will bill your insurance carrier for all covered expenses, which include charges for your room, medications and supplies, and inpatient ancillary services, such as x-rays, lab tests, physical therapy. Your personal physician and other attending specialists will bill you separately for their services (for example: Radiologist, Pathologist, Cardiologist, Surgeon, Anesthetist).

You will receive a statement of your account regularly, which reflects all payments received by your insurance carrier, Medicare, Medicaid, and/or personal payments. Any balance remaining after your insurance pays will be your responsibility.


The information provided by Susan B. Allen Memorial Hospital is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster. It is not a helpful tool for patients to comparison shop between hospitals or to estimate what health care services are going to cost. Most patients are more interested in what their exact services are going to cost them personally, after their insurance has considered the charges, and applied the benefits in their insurance policy. Susan B. Allen Memorial Hospital staff are available to provide you with a customized estimate for your services, as well as working with you to meet the financial costs of your healthcare. If your healthcare provider has ordered services for you, please contact our financial assistance representatives at 316-321-8745 (for patients last name A-K) or 316-321-8765 (for patients last name L-Z), Monday through Friday, from 8:00 am to 4:30 pm.

Chargemaster FAQs

2019 Chargemaster PDF

2019 Chargemaster XLS

Financial Assistance

As a patient at Susan B. Allen Memorial Hospital, you have the right to appropriate and respectful care, regardless of sex, race, color, national origin, handicap, age, veteran status, or ability to pay.

This facility provides a reasonable amount of its services without charge to people whose income falls within certain limits and who reside in the service area at the time of service.

Patient and their families are encouraged to apply for financial assistance. If you think you may be eligible for services without charge, you may obtain an Application Packet from our hospital website, www.sbamh.com/patients_info/billing_information, Registration points in the Hospital,  or to receive an application by mail you may call our Patient Access Supervisor at 316-251-6259.

The financial assistance policy is available in Spanish.

SBAMH Payment Options

Susan B. Allen Memorial Hospital offers options for paying your Hospital bill. The following payment options are available for any bill received from the Hospital (outside billing entities are not included).

Prompt Pay Discount

The prompt pay discount offers a benefit to uninsured patients who pay their SBAMH bill in full within 30 days. Those meeting the net 30 day requirement will receive a 20 percent discount on their bill.

Payment Arrangement Terms

The Hospital offers an payment terms for those who cannot take advantage of the prompt pay discount.  The arrangements are based on the balance owed: less than $5,000 can be extended up to 24 months; $5,000-$10,000 up to 36 months; and $10,000-$50,000 up to 60 months.

720 W. Central El Dorado KS 67042.  (316) 321-3300